Legal

Privacy Policy

Last updated: 3 March 2026

1. Introduction

Govix (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (govix.ai), use our platform, or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

The data controller responsible for your personal data is:

Govix
Email: privacy@govix.ai

3. Personal Data We Collect

3.1 Data you provide directly

  • Contact information: name, email address, company name, job title, phone number
  • Demo and pilot requests: information submitted through forms on our website
  • Communications: content of emails, messages, or feedback you send us
  • Account data: credentials and preferences when you use our platform

3.2 Data collected automatically

  • Usage data: pages visited, features used, time spent, actions taken
  • Device and technical data: IP address, browser type, operating system, device identifiers
  • Cookies and similar technologies: as described in our Cookie Policy

4. How We Use Your Data

We process your personal data for the following purposes:

  • Service delivery: to provide, maintain, and improve our platform and services
  • Communication: to respond to enquiries, schedule demos, and provide support
  • Marketing: to send relevant information about our products and services (with your consent or where we have a legitimate interest)
  • Analytics: to understand how our website and platform are used and to improve the user experience
  • Legal compliance: to comply with applicable laws, regulations, and legal processes
  • Security: to detect, prevent, and address technical issues and security threats

5. Legal Basis for Processing

We rely on the following legal bases under GDPR/UK GDPR:

  • Consent: where you have given clear consent for us to process your data for a specific purpose
  • Contract: where processing is necessary for the performance of a contract with you
  • Legitimate interests: where processing is necessary for our legitimate business interests (such as improving our services), provided these are not overridden by your rights
  • Legal obligation: where processing is necessary for compliance with a legal obligation

6. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service providers: trusted third parties who assist us in operating our website, platform, and business (e.g., hosting, analytics, email delivery)
  • Legal requirements: where required by law, regulation, or legal process
  • Business transfers: in connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to process your data in accordance with applicable data protection laws.

7. International Transfers

Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), adequacy decisions, or other approved transfer mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Under GDPR/UK GDPR, you have the right to:

  • Access: request a copy of the personal data we hold about you
  • Rectification: request correction of inaccurate or incomplete data
  • Erasure: request deletion of your personal data (“right to be forgotten”)
  • Restriction: request restriction of processing in certain circumstances
  • Portability: receive your data in a structured, commonly used format
  • Objection: object to processing based on legitimate interests or direct marketing
  • Withdraw consent: withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at privacy@govix.ai.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures are reviewed regularly and updated as necessary.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or by email where appropriate. The “last updated” date at the top of this page indicates when the policy was most recently revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Govix — Data Protection
Email: privacy@govix.ai
General: hello@govix.ai

You also have the right to lodge a complaint with a supervisory authority, including the UK Information Commissioner’s Office (ICO) at ico.org.uk.